STAMINAPRO wants you to get in the game with your purchase. However, if you need to return or exchange an item, we're here to help you out!We like to keep things quick and easy here at STAMINAPRO, so you can return most of our products within 30 days of receiving them for a full refund.To be eligible for a refund, your items must be unused and in the same condition that you received it.
Unopened packs of STAMINAPRO Large Patches, STAMINAPRO Medium Patches, STAMINAPRO Strips, STAMINAPRO Starter Pack (12ct), STAMINAPRO Variety Pack (24ct), STAMINAPRO Recovery Bundle, LUMINAS Power Sleep Patches, and LUMINAS Immune Boost Patches can be returned to us for a refund. This applies to first-time single purchase and first-time subscription orders.
Opened packs of STAMINAPRO Large Patches, STAMINAPRO Medium Patches, STAMINAPRO Strips, STAMINAPRO Starter Pack (12ct), STAMINAPRO Variety Pack (24ct), STAMINAPRO Recovery Bundle, LUMINAS Power Sleep Patches, and LUMINAS Immune Boost Patches, first-time purchases can be returned for a refund. This applies to first-time single purchase and first-time subscription orders.
We hope you find satisfaction from our patches like we do, but if they didn’t work out for you, please email us attrain@staminapro.com or call us at (844) 366-1400 with your order number and products you are looking to return or exchange. We are happy to offer you a refund within 30 days of the delivery date. We can also provide guidance on how to properly apply your patches or more information on another product you’d like to try instead!
For any issues surrounding the exchange of an international order please contact train@staminapro.com .
If you're not satisfied with your first-time purchase, please email train@staminapro.com and we'll provide you with further instructions on where returns should be shipped and the amount you will be refunded. Refund amounts for returned items will be credited to you in the same currency and using the same exchange rate as your original tender. Returns must be made within 30 days of delivery. Shipping fees are not refunded for returns.
If your refund isn't showing up on your bank statement, then we recommend you contact your credit card company, PayPal customer service, or AfterPay Customer Service. It may take some time before your refund is officially posted. Sometimes there is a processing time before a refund is posted.
If you have done all of this and you still have not received your refund, please contact us by email at train@staminapro.com or by phone at (844) 366-1400.